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case studies on the performance improvement topics affecting today’s organizations.
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Featured Download
Training & Performance Improvement White Paper
Get to the Point! Leveraging SharePoint in Learning and Development (158KB PDF)—William Finegan, Managing Director, Knowledge Management Solutions
Additional Downloads
Business Process Outsourcing
White Papers
Getting the Most Value From Your Tuition Assistance Program (133KB PDF)—Heidi Milberg, Director
The Advantages of Outsourcing Training (104KB PDF)—Daniel J. Miller, Senior Vice President
Turning Short-Term Cuts in Learning Into Long-Term Gains (180KB PDF)—Adam Stedham, Vice President
Custom Sales Solutions
White Papers
Sales in the New Economy (1.2MB PDF)—Daniel J. Miller, Senior Vice President, and Yvonne Sletmoe Wilson, Director
Homeland Security & Emergency Management
White Papers
Advantages of Statewide vs. Local/Regional Homeland Security and Public Health Exercise Programs (40KB PDF)—Nick Gatlin, Emergency Preparedness Specialist
Operational Excellence / Maintenance & Reliability
Case Studies
Chemical Manufacturer: Lean Management and Culture (50KB PDF)—Operational Excellence Practice
Specialty Automotive Manufacturer: Lean Implementation (126KB PDF)—Operational Excellence Practice
White Papers
5S: A Method to Improve Safety, Productivity, and Culture (87KB PDF)—Mike Bresko, Director
Achieving a Lean Reliability Culture: Concepts and Methods (154KB PDF)—Mike Bresko, Director
Applying Value Stream Analysis to the Maintenance Work Cycle (376KB PDF)—Mike Bresko, Director
Building a Culture to Sustain Operational Excellence (65KB PDF)—Mike Bresko, Director
Cross Skills Training (121KB PDF)—John McNeil, Principal Consultant
Institutionalizing Lean Six Sigma and Reliability Excellence Organization-Wide: Concepts & Methods You Can Use (237KB PDF)—Mike Bresko, Director
Practical Improvement of Maintenance (173KB PDF)—John McNeil, Management Consultant - Lean Manufacturing
Rolling Mill Quick Changeover - Bringing SMED to Continuous Flow Processes (375KB PDF)—John McNeil, Management Consultant - Lean Manufacturing
The Changing Role of the Craftsperson in North America (398KB PDF)—Chuck Kooistra, Senior Vice President
Training & Performance Improvement
White Papers
Achieving "Portal-Topia": Six Things to Consider Before Leveraging an Enterprise Portal for Your Corporate Online University (131KB PDF)—Billy Biggs, Director, Learning Strategies
Addressing the Challenges of a Graying Workforce (63KB PDF)—Eric W. Rodgers, Senior Vice President
Crafting a Blended Learning Strategy (836KB PDF)—Eric W. Rodgers, Senior Vice President, and Daniel J. Miller, Senior Vice President
Learning in an Always Connected World (182KB PDF)—Don Duquette, Executive Vice President
Learning Management System Assessment (99KB PDF)—Don Duquette, Executive Vice President
Thinking of Hosting Your LMS Internally? Think Again! (136KB PDF)—Billy L. Biggs, Director, and Chris Olive, Director