Information Technology (IT) Training Services

On-Line Help / Electronic Performance Support Systems (EPSS)

Help systems and electronic performance support systems (EPSS) can be extremely useful to complement training, especially when used as job aids to provide step-by-step procedures that explain, demonstrate, and allow users to practice complex software tasks. For your training team, on-line help/EPSS systems can make procedure maintenance easier as you make upgrades and further customizations to your system. For your employees, these systems can minimize classroom time. They can reduce your travel budget without compromising training scope.

GP's knowledgeable authoring staff is ready to explain your options when it comes to providing current, immediate "deskside support" via an integrated or stand-alone help system or EPSS. GP has produced solutions in both MS HTML Help and WebHelp formats, and has experience in setting up interactive EPSS that can reside on your intranet, network, or individual desktops.

GP is a value-added reseller of eHelp products, including RoboHelp® Office, RoboHelp® Office Pro, and RoboInfo®. RoboHelp is the industry standard in help authoring.