Original Equipment Manufacturers (OEMs)

At GP, we strive for a seamless partnership with our OEM clients. We can provide training and documentation services that add value and help differentiate you from your competitors. Our expertise in transferring technical skills and knowledge to improve the performance of your workforce can help trim costs by delivering superior training for those using your equipment, and by providing new and innovative ways of presenting your documentation.

OEM Support Products

Our training and performance improvement experience allows us to develop and deliver:

• Owner manuals to support operations and maintenance
• Product operations and maintenance training manuals
• Parts lists and other documentation required by your customers
• Electronics performance support systems (EPSS) for your employees or customers
• Computer-based training (CBT), web-based training (WBT), and multimedia products developed specifically for your products
• Job aids and training aids for your employees
• Operations and maintenance procedures to ensure consistency throughout your operations

OEM Support Services

GP can support your product delivery by providing the following services:

• Classroom and/or hands-on training to support your customers anywhere in the world
• Systems integration training that extends beyond the OEM product
• On-site staff support
• OEM team support
  • Sales staff training
  • AutoCAD and graphics services
  • Training department staff augmentation
  • Technical writing support
  • Engineering support and training