Operational Excellence

GP's Robust Approach

Since our founding in 1978 as Deltapoint, we have honed a robust approach to help organizations like yours achieve and sustain operational excellence. We apply it when guiding a business transformation using one of our four focused disciplines—Lean Shop Floor Systems, Lean Six Sigma, Reliability Excellence, and Supplier Development, but it also guides us during smaller projects and training. Developed from conducting more than 70 study missions to world-class companies, research from leading academics, and our own substantial experience, our approach includes the following elements:

A Pathway to Excellence

Our five-phase pathway ensures that your organization aligns leaders to the critical priorities for improvement, engages all employees, develops internal experts, and applies the appropriate tools of Lean, Six Sigma, Equipment Reliability, Goal Deployment, and Daily Management to improve process performance and to sustain the gains through both coaching on the floor and courses/workshops tailored for your organization.

Customization for Your Organization

We recognize that your organization has a unique culture and may have already embraced methods for process improvement. We build upon your existing culture, tools, and programs while keeping true to the core philosophies of Lean, Six Sigma, Equipment Reliability, Goal Deployment, and Daily Management.

Hands-on Transfer of Know-How Through Learn-Do

People retain 90% of what they repeat and perform but less than 50% of what they see and hear. To ensure that your organization has the capability to carry on after we depart, we develop your people with structured training modules, application in the workplace, and expert coaching.

Guidance by Principles of the Toyota Way

The Toyota Way is Toyota's DNA. Built upon core principles, it describes Toyota's approach to operating, managing, and thinking. We believe that every organization needs its own way of managing and operating built upon the core principles that guide its actions. To that end, we incorporate your core principles as we help your organization design and deploy the business and operating systems that will sustain and improve your performance.

Standards for Managers and Supervisors

The missing ingredient in failed initiatives is often how managers develop their people, monitor their performance, and reinforce the use of the tools of Operational Excellence. We help your organization develop standards for managers that improve how managers lead. Based upon Daily Management and Goal Deployment systems, these standards are critical to achieving a sustained transformation.

Rapid Return on Investment

We approach every engagement as though the CFO were auditing the benefit-cost ratio. By focusing on critical value streams and applying the elements of our robust approach, your organization will quickly realize tangible results and build momentum.