Professional Development Solutions

Interpersonal Skills

Your competitive advantage is directly linked to the effectiveness of your people. Our interpersonal skills content areas help employees communicate and work productively with others to achieve organizational goals and objectives.

As with many of our solutions, some of the content areas contain modules that can be mixed or matched to meet your needs precisely.

Course #	Course Title & Summary
Click course title for more information
9815-1	Achieving Results Together This course is designed for individuals looking for skills, tools and methods to improve the effectiveness of their participation in groups and teams.
0034-1	Becoming Assertive This course is designed to teach participants how to replace passive or aggressive behavior with an assertive personal style that can have a powerful and positive effect. Emphasis is placed on the ability to interact confidently and effectively with people at all levels of the organization.
9816-1	Building Effective Workgroups This course is designed for individuals who lead groups or teams. The focus of this course is on building collaboration and high performance in traditional and non-traditional workgroups. This course uses various models, tools and simulation to facilitate learning.
12312-1	Building Team Synergy This program addresses the key elements of achieving high-performance results by building team synergy. Some of the key elements are the team goals and objectives, team member roles and responsibilities, team resources, and team communications.
TEC200-1	Effective Technical Writing: A 3 Step Process This course is designed to assist participants in career development by addressing the unique demands placed on technical writing. This course teaches the technique in a three-step process.
BC07-1	From Conflict to Consensus Conflict can create problems in work productivity and alignment, or it can be used positively to take advantage of diverse perspectives and promote creativity and innovation.
BC01-1	Intelligent Risk Taking Today's rapidly changing business environment challenges us to make highly risky decisions more quickly than ever. Innovation and entrepreneurial activities always require risk.
0659-1	Managing Stress and Change Is stress negatively impacting morale and employee enthusiasm in your organization? This course teaches individuals how to reduce and manage the causes of stress.
2001-1	MBTI and Teams
9960-1	Myers Briggs This course is designed to use the Myers Briggs assessment instrument that provides a straightforward path to self-understanding. This process is non-judgmental, widely used, and well researched.
0665-1	One-on-One Communication Skills This course is designed to teach participants to express themselves clearly, concisely, and persuasively in one-on-one situations. Skills learned include setting a communication goal, building trust, organizing one's thoughts, and using vocal qualities and body language.
9806-1	Problem Solving and Decision Making This course is designed to provide participants skills to perform problem solving analysis, identify the true cause of problems, and apply effective decision making methods. This is a highly recommended course for participants who want to develop and enhance their problem solving, decision making, and planning skills.
9814-1	Process Mapping and Improvement Strategies This course is designed to provide participants with the important skills of process mapping and apply it to improving the way work is done in your own organization.
PSK276-1	Productive Presentations (2 Day Version)
BC08-1	Strategic Thinking The dynamic and innovative organization requires leaders who can think strategically, who can make intelligent decisions based on new and emerging information while keeping the long-term vision in mind.
7144-1	Systematic Decision Making This course is designed to provide participants with a logical, step-by-step approach for systematic decision making.
7143-1	Systematic Problem Solving This course is designed to provide participants with a logical, step-by-step approach for systematic problem solving.
BC05-1	The Mastery of Change In need of sophisticated tools for leaders in organizations contemplating or experiencing significant changes.
2009-1	Unlocking Innovative Thinking Why do some people seem to have so much creativity? What's their secret? Unlock the secrets of creativity with Unlocking Innovative Thinking.
9738-1	Writing For Action This course is designed to improve technical writing skills through prewriting, drafting, and revising. Emphasis is placed on planning and organizing ideas to produce documents that are clear, concise, and easily understood.

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