"Six Sigma In Sight"
Linda Heuring
HRMagazine
March 2004, pp. 76-80
After providing an overview of Six Sigma, this article discusses how Six Sigma has been applied to HR projects in organizations such as Dow, Dupont, Motorola, Ford, and General Electric.
Six Sigma has been successfully applied to address issues in recruiting, log-term disability, providing standardized learning resources worldwide, hiring, length of assignments for expatriates, employee benefits call centers, pension programs, and hotel room rates for employees on travel.
This article is a very good introduction to Six Sigma for managers of HR departments or processes.
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