Operational Excellence Requires a Holistic System
Mike Bresko, Managing Director; and John McNeil, Principal Consultant
The majority of change initiatives fail to live up to expectations. Why? They typically focus on one set of methods or tools and don't create the management systems or operating philosophy to achieve sustained excellence. Simply stated, they don't achieve cultural change.
Many companies have Six Sigma or Lean Enterprise initiatives. Some have focused on improving equipment reliability through Total Productive Maintenance. Each of these methods is best suited to a different purpose:
| Optimizing An Operation |
Creating Efficient Flow |
Assuring Equipment Reliability |
|
|---|---|---|---|
| Six Sigma | Strong | Weak | Fair |
| Lean Enterprise | Fair | Strong | Fair |
| Total Productive Maintenance | Fair | Weak | Strong |
In reality, most manufacturing companies need a mixture of all three methods.
Furthermore, companies that create successful, sustained transformations develop a system that permeates the company. These systems provide both a way of managing and a way of operating that all understand and follow. Unfortunately, most companies don't develop such systems.
GP Deltapoint provides a pathway to operational excellence. It integrates the methodologies of Lean, Six Sigma, Total Productive Maintenance; and builds a management system that drives Quantum Leap Improvement and assures Daily Management. This system improves customer satisfaction, streamlines workflow, reduces process variability, and engages people at all levels of the organization.
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