QUICK Update
MARCH 2003 ISSUE

"America's Most Admired Companies"

Nicholas Stein

Fortune

March 3, 2003, pp. 81-92

Each year, Fortune magazine gives it's rankings of America's most admired companies, based on ratings on social responsibility, innovation, long-term investment value, use of corporate assets, employee talent, financial soundness, quality of products/services, and quality of management. This year's Top Ten were:

  1. Wal-Mart
  2. Southwest Airlines
  3. Berkshire Hathaway
  4. Dell Computer
  5. General Electric
  6. Johnson & Johnson
  7. Microsoft
  8. FedEx
  9. Starbucks
  10. Procter & Gamble.

The top three on each of the eight criteria used in the overall rankings were:

  • Social responsibility—Alexander & Baldwin, Johnson & Johnson, American Express
  • Innovation—PepsiCo, Nike, Medtronic
  • Long-term investment value—Medtronic, Cardinal Health, Cintas
  • Use of corporate assets—Berkshire Hathaway, Cintas, Philip Morris (Altria)
  • Employee talent—General Electric, American Express, Philip Morris (Altria)
  • Financial soundness—Microsoft, Berkshire Hathaway, Philip Morris (Altria)
  • Quality of products/services—Philip Morris (Altria), Medtronic, Procter & Gamble
  • Quality of management—Philip Morris (Altria), Berkshire Hathaway, General Electric

The top ten admired companies outside the U. S. were:

  1. Toyota Motor
  2. BMW
  3. Sony
  4. Nokia
  5. Nestlé
  6. Singapore Airlines
  7. L'Oréal
  8. Honda Motor
  9. BP
  10. Royal Dutch/Shell Group

The article also provides lists of rankings for 66 different industries.

Back to top of page

Wayland Secrest, Ph.D.
Editor
800 Stephenson Hwy., Suite 100
Troy, Michigan 48083
Phone 800.346.9533
Fax 248.588.2984

QUICK Update is published monthly by GP Deltapoint. GP Deltapoint, a division of General Physics Corporation, is a management consulting firm that assists clients in their pursuit of operational excellence and rapid improvement. For a complimentary electronic subscription, contact quicknews@genphysics.com.

For any further research or information assistance, contact the editor at the above address and phone number, or at quicknews@genphysics.com. You can visit Deltapoint online at: www.gpworldwide.com/deltapoint/.

To obtain copies of any articles listed, please contact your corporate library. Most articles also are available from UnCover: phone number (800) 787-7979, fax number (303) 758-5946. Books may be obtained through your corporate library, your local bookstore, or the book's publisher.

© 2003 by General Physics Corporation
All rights reserved
Questions? E-mail the webmaster
© 2003 by General Physics Corporation
All rights reserved