"29 Organizations That Leverage Learning to Achieve Amazing Results"

T&D

November 2005, pp. 26-69

For the third year, the American Society for Training and Development (ASTD) has announced its BEST Awards for organizations that "Build talent, Enterprise-wide, Supported by the organization's leaders, fostering a Thorough learning culture."

The measures on which the BEST winning organizations excelled were:

• High percentage of mandatory training time
• Inclusion of learning objectives as part of individual performance goals
• A C-level learning or knowledge officer in place
• Leaders who support learning enterprise-wide
• A clear link between learning and performance
• Contribution to strategic objectives for the enterprise
• Appropriate blend of learning delivery methods
• Consistent standards for assessment of learning
• High percentage of employees that receive learning and development opportunities

This article profiles all 29 winners, ranked as follows:

1. Caterpillar, Inc., Peoria, IL (manufacturing)
2. Hewlett-Packard, Palo Alto, CA (information technology)
3. EMC Corporation, Hopkinton, MA (information management and storage)
4. ICICI Bank Limited, Mumbai, India (financial services)
5. IBM, Armonk, NY (information technology)
6. Gecis India, Gurgaon, India (business services and technology solutions)
7. Israel Discount Bank Limited, Tel Aviv, Israel (financial services)
8. Johnson Controls, Inc., Milwaukee, WI (manufacturing and technology)
9. TATA Consultancy Services Limited, Mumbai, India (information technology consulting)
10. Capital One Financial Services. McLean, VA (financial services)
11. St. George Bank Limited, Kogarah, Australia (financial services)
12. MultiCare Health System, Tacoma, WA (health care)
13. Reliance Industries Limited, Surat, Gujarat, India (manufacturing)
14. The Schwan Food Company, Marshall, MN (manufacturing and sales)
15. Portland General Electric company, Portland, OR (utilities)
16. Booz Allen Hamilton, McLean, VA (professional services)
17. QUALCOMM, San Diego, CA (technology)
18. Lockheed Martin Corporation, Bethesda, MD (aerospace and defense)
19. Wipro Technologies, Bangalore, India (utilities)
20. CheckFree Services Inc., Norcross, GA (financial services)
21. Intel Corporation, Santa Clara, CA (manufacturing)
22. Merck & Company Inc.-Merck Manufacturing Division, Whitehouse Station, NJ (manufacturing)
23. Barclays Bank, London, United Kingdom (financial services)
24. TELUS Corporation, Vancouver, BC, Canada (telecommunications)
25. Deloitte & Touche USA, New York, NY (professional services)
26. Colorado Springs Utilities, Colorado Springs, CO (utilities)
27. Equity Residential, Chicago, IL (real estate)
28. Toshiba America Business Solutions Inc, Irvine, CA (retail)
29. Computer Sciences Corporation, Falls Church, VA (professional services)

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