BOOKS

Lean Six Sigma: Combining Six Sigma Quality with Lean Speed

Michael George

New York, NY: McGraw-Hill, 2002

This book emphasizes the complementarity of the Lean approach and the Six Sigma approach.

After describing each of the two approaches and how they can work together, the author describes:

(a) How to obtain CEO commitment and engagement;

(b) Development of deployment plans, with elements of sustaining processes, organization structure, measures of success, rewards and recognition, and supporting software tools;

(c) The elements of a transforming kick-off event (CEO presentation, design team presentation, testimonials from trusted outsiders, lean six sigma simulation, and discussions on launch preparations);

(d) Selecting the right people and the right projects;

(e) Predicting and improving team performance;

(f) The Lean Six Sigma Define-Measure-Analyze- Improve-Control (DMAIC) improvement process;

(g) The DMAIC tools;

(h) Institutionalizing Lean Six Sigma;

(i) Total supply chain acceleration;

(j) Lean Six Sigma logistics; and

(k) Design for Lean Six Sigma.

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