QUICK Update
OCTOBER 2004 ISSUE

"The Top 24"

Jennifer Salopek

T&D

October 2004, pp. 28-66

For the second year, the American Society for Training and Development (ASTD) has announced its BEST Awards for organizations that "Build talent, Enterprise-wide, Supported by the organization's leaders, fostering a Thorough learning culture."

The measures on which the BEST winning organizations excelled were:

  • High percentage of mandatory training time
  • Inclusion of learning objectives as part of individual performance goals
  • A C-level learning or knowledge officer in place
  • Leaders who support learning enterprise-wide
  • A clear link between learning and performance
  • Contribution to strategic objectives for the enterprise
  • Appropriate blend of learning delivery methods
  • Consistent standards for assessment of learning
  • High percentage of employees that receive learning and development opportunities

This article profiles all 24 winners:

  1. Office of the Under Secretary of Defense, Fort Belvoir, VA (public administration)
  2. The Schwan Food Company, Marshall, MN (manufacturing)
  3. Unisys Corporation, Blue Bell, PA (information technology)
  4. PeopleSoft, Inc., Pleasanton, CA (information)
  5. BoozAllenHamilton, McLean, VA (professional services)
  6. TELUS, Vancouver, BC (telecommunications)
  7. Lockheed Martin Corporation, Bethesda, MD (manufacturing)
  8. American Express Company, New York, NY (financial services)
  9. Toshiba America Business, Irvine, CA (manufacturing)
  10. AT&T Corporation, Bedminster, NJ (information)
  11. Old Mutual, Capetown, South Africa (life insurance)
  12. Whirlpool Corporation, Benton Harbor, MI (manufacturing)
  13. Wipro Technologies, Bangalore, India (information)
  14. HP, Palo Alto, CA (information technology)
  15. Equity Residential, Chicago, IL (real estate)
  16. Sterling Bank, Houston, TX (financial services)
  17. Accenture, Chicago, IL (professional services)
  18. The Dow Chemical Company, Midland, MI (manufacturing)
  19. Northwire, Inc., Osceola, WI (manufacturing)
  20. Ochsner Clinic Foundation, New Orleans, LA (health care)
  21. Deloitte & Touche USA, New York, NY (professional services)
  22. ICICI Bank Limited, Mumbai, India (financial services)
  23. KLA-Tencor Corporation, San Jose, CA (manufacturing)
  24. MTR Corporation, Hong Kong, SAR, China (transportation)

Back to top of page

Wayland Secrest, Ph.D.
Editor
2800 Livernois, Suite 130
Troy, Michigan 48083
Phone 800.346.9533
Fax 248.457.0648

QUICK Update is published monthly by GP Deltapoint. GP Deltapoint, a division of General Physics Corporation, is a management consulting firm that assists clients in their pursuit of operational excellence and rapid improvement. For a complimentary electronic subscription, contact quick@gpworldwide.com.

For any further research or information assistance, contact the editor at the above address and phone number, or at quick@gpworldwide.com. You can visit Deltapoint online at: www.gpworldwide.com/deltapoint/.

To obtain copies of any articles listed, please contact your corporate library. Most articles also are available from UnCover: phone number (800) 787-7979, fax number (303) 758-5946. Books may be obtained through your corporate library, your local bookstore, or the book's publisher.

© 2004 by General Physics Corporation
All rights reserved
Questions? E-mail the webmaster
© 2004 by General Physics Corporation
All rights reserved