"Six Sigma and Baldrige: A Quality Alliance"
Mahour Mellat-Parast, Erick Jones, and Stephanie Adams
Quality Progress
September 2007, pp. 45-51
The authors of this article argue that the Baldrige Award criteria and Six Sigma can work well in a complementary way. The Baldrige Award addresses systematic enterprise-level improvement, while Six Sigma works on more micro-level improvements. The two can be linked by choosing Six Sigma projects in the seven categories of the Baldrige criteria (leadership; strategic planning; customer and market focus; measurement, analysis, and knowledge management; workforce focus; process management; and results).
The authors state that Six Sigma is directly related to four of these seven categories already, and the remaining three are leadership, HR/workforce management, and strategic planning. To address these three areas:
- Six Sigma projects can focus on leadership development.
- Six Sigma projects can focus on human resource development.
- Hiigh-impact Six Sigma projects can be chosen that are consistent with the company’s strategic planning.
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