"All in Favor Say 'Benchmark!'"
Training
August 2004, pp. 30-34
In 1971, Sears and IBM invited 18 organizations to a meeting with hopes of swapping knowledge. The result of that meeting was the creation of the Mayflower Group. The Mayflower Group maintains a bank of information from its members on more than 60 questions, which address such topics as quality, group and teamwork functioning, diversity, job satisfaction, rewards and recognition, empowerment, and training. Information on at least 18 of these topics must be submitted once every two years by each member company. In return, each member is provided with a normative benchmarking database in an annual summary report.
The Mayflower Group has an HR focus. In order to join, a company must be considered a "premier" company and have an active, high-quality survey program.
Membership is currently at 42 members, with a maximum of 50 members allowed. The current members are: 3M, Allstate Insurance Co., American Express, AXA, Bell Canada Enterprises, Boeing Co., Citigroup, Corning, DaimlerChrysler, Deere & Company, Dow Chemical, Duke Energy, DuPont, Eastman Chemical, Eastman Kodak, Eli Lilly & Co., Ford Motor Co., General Motors, GlaxoSmithKline, Halliburton, IBM, Intel, JPMorganChase, Lockheed Martin, MetLife, Microsoft, Pepsico, PG&E Corp., Prudential, Ritz Carlton, Sears, Siemens, State Farm Insurance, Sun MicroSystems, Target Corp., The Home Depot, ToysRUs, Unilever, Union Pacific Railroad, United Airlines, United Technologies, and Verizon Communications Co.
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