Sales Training

Sales Skills Development

Your most important strength is your salespeople's ability to engage your customers. While a few of the necessary skills are innate in some people, most of them are learned. GP's sales skills training adds to your sales force's product training by giving them world-class skills they can use to increase sales, boost profits per sale, encourage customer loyalty, and drive future purchases.

Improve Skills at Every Level of Sales Expertise

Drawing on decades of experience in the financial services, retail, manufacturing, automotive, and not-for-profit industries, GP starts by getting to know you, your customers, and your people. Then we create a customized program that not only hones the skills of your salespeople, but also fits your goals perfectly. Our skills training programs include:

• Customer-driven selling skills—Help your salespeople and managers perfect their ability to recognize customer buying motives while the sales discussion is in progress. Once you align with the customer’s perspective, the chances of larger volume sales increase enormously.

• Advanced sales skills—Enhance the skills and abilities of even the most experienced salespeople. Options include programs developed for the "best of the best" as well as those aimed at developing average salespeople beyond their current levels of competence.

• Sales skills coaching—Raise the skill levels of individuals with highly focused coaching. Our Coaching Toolbox process includes working with both the salesperson and his or her manager to ensure that progress continues even after our task is completed.

• Telesales—Customize a program to focus specifically on the goals, skills, and customer relationships you want to develop among your telesales representatives.

• Customer experience skills—Increase sales and cross-selling success by learning how to effectively engage customers and truly enjoy the sales experience, whether the interaction occurs face-to-face or over the phone.
• Consultation and assessment—Let GP deliver an objective assessment of your current programs and make recommendations to improve efficiencies, recognize and address emerging issues, plug skills gaps, and more, so that you can keep your successes moving forward.
• Other programs—Ask about our coaching and training services for team development, sales leadership, management skills, e-learning sales training, and financial services technical training, as well as our Best Year Yet programs that help organizations achieve more than they thought possible.