Technical and Professional Training

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All courses in catalog:
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Course #	Course Title & Summary
0218-1	Accelerated Testing Reduced sample size and decreased test time are two benefits achieved from the use of accelerated experiment procedures. In this course participants learn the advantages and disadvantages of accelerated testing and how they can adapt the methodology to best fit their specific needs.
9815-1	Achieving Results Together This course is designed for individuals looking for skills, tools and methods to improve the effectiveness of their participation in groups and teams.
9912-1	Advanced Product Quality Planning (APQP) This course teaches participants how to use APQP to take a design concept through to a successful launch.
ADV200-1	Adventures in Team Synergy II This course is designed to use the Meyers Briggs assessment instrument to help participants understand themselves and others better. Participants are engaged in a highly interactive exercise to develop their teamwork and leadership skills. This course is a table top version of Adventures in Team Synergy (ADV100-1).
17921-1	Adventures in Team Synergy Are you looking to maximize team effectiveness in your organization? Learn the skills and knowledge necessary to do so in this insightful and experiential course.
0578-1	Air Conditioning and Refrigeration Fundamentals This course includes approximately 50% hands-on training and practice with computer simulations. These demonstrate proper operation, maintenance, and trouble shooting techniques which apply to air conditioning and refrigeration equipment.
1095-1	Air Conditioning Refrigerant Regulations This course discusses the procedures and equipment used for servicing refrigerant systems. Regulatory requirements on the use of CFCs, HFCs, and HCFs, as well as the potential cost savings associated with recovery/recycling/reclaiming are presented also.
9976-1	Applied Situational Leadership This course is designed to include all of the one-day "Situational Leadership Fundamentals" (Course Number 9975-1), along with a one-day follow-up reinforcement involving Leadership Style Labs and a full 360 degree Leadership Style Profile.
0633-1	Auto Talk - An Automobile Familiarization Workshop Auto Talk provides participants with a review of basic automotive terminology and the major components and systems of modern automobiles. The course discusses basic principles of the internal combustion engine as well as other major vehicle components and systems.
1079-1	Auto Talk II Auto Talk (Advanced) is a continuation of the basic Auto Talk course. It provides a better understanding of component and system interaction and operation by more in-depth discussions.
7779-1	AutoCAD 2002 3D Modeling Course teaches advanced concepts through the use of demonstrations and practical application using computers with Windows 98 or Windows NT 4.0
0382-1	AutoCAD 2002 Basics Course teaches basic AutoCAD 2002 concepts through the use of demonstrations and practical application using computers running Windows 98 or Windows NT 4.0.
7780-1	AutoCAD 2002 Level Two This course teaches advanced concepts through the use of demonstrations and practical application using computers with Windows 98 / Windows NT 4.0.
20685-1	AutoCAD 2002 Update This course is designed to familiarize participants experienced in using older versions of AutoCAD with the new features and capabilities available in AutoCAD 2002.
0542-1	Basic Electronics This course provides participants with the fundamental knowledge required to maintain and troubleshoot electronic equipment and to analyze and monitor circuit parameters, furthering their understanding of circuit operation
9402-1	Basic Protective Relaying This course provides a thorough introduction to the theoretical and practical aspects of a relay protection field. Exercises focus on the proper and safe operation of relay test equipment, as well as special insight into the basic workings of electromechanical protective relays.
0034-1	Becoming Assertive This course is designed to teach participants how to replace passive or aggressive behavior with an assertive personal style that can have a powerful and positive effect. Emphasis is placed on the ability to interact confidently and effectively with people at all levels of the organization.
9816-1	Building Effective Workgroups This course is designed for individuals who lead groups or teams. The focus of this course is on building collaboration and high performance in traditional and non-traditional workgroups. This course uses various models, tools and simulation to facilitate learning.
12312-1	Building Team Synergy This program addresses the key elements of achieving high-performance results by building team synergy. Some of the key elements are the team goals and objectives, team member roles and responsibilities, team resources, and team communications.
BC02-1	C.O.A.C.H. for Peak Performance Coach for Peak Performance To meet challenges and sustain high performance in today's competitive environment, an organization must create a culture that promotes and supports learning and coaching at all levels and in any direction.
1035-1	Circuit Breaker Maintenance This course provides an overview of power system design and theory, focusing on the power distribution circuit breakers used in common industrial applications.
0438-1	Classic Situational Leadership This course is designed to include all of the one-day "Situational Leadership Fundamentals" (Course Number 9975-1), along with two additional days reinforcement and application.
1024-1	Classical Design of Experiments Do you have design and processing problems that involve so many variables that you don't know where to start? Design of experiments is a powerful analysis technique that can be used to evaluate the effect of several sources of variation at the same time.
9819-1	Constructing Job Aids This course is designed to provide participants with the knowledge and skills to construct simple and complex job aids.
BC09-1	Constructive Negotiation To get ahead in today's complex organizations, there is one skill that is critical to success-the ability to negotiate. Rather than taking an adversarial/competetive approach to negotiation, this program approaches negotiation as a constructive activity that is intended to meet the needs of all parties.
BC10-1	Constructive Negotiations 2 Day To get ahead in today's complex organizations, there is one skill that is critical to success-the ability to negotiate. Rather than taking an adversarial/competetive approach to negotiation, this program approaches negotiation as a constructive activity that is intended to meet the needs of all parties.
0366-1	Continuous Improvement in the Maintenance Process This course teaches techniques for identifying improvement opportunities, identifying root causes, performing team assessments, specifying goals, and developing action plans to achieve measurable results.
BC06-1	Creating a Culture for Risk and Innovation It is not enough to encourage employees to take risks; your organization must communicate clearly how it will support innovators who take intelligent risks.
0356-1	Design/Analysis of Engineering Tests Testing is an integral part of manufacturing operations. This course covers various methods of designing engineering tests and experiments, and analyzing the resultant data.
0268-1	Designing Experiments This overview addresses the classical and Taguchi philosophies for setting up experiments. Course activities provide for clear understanding of terminology, definitions, and features of experimental designs.
1042-1	Die Basics Die Basics introduces participants to various aspects of dies associated with the stamping of major body panels. The course includes an overview of the stamping process and details various die types and function.
8709-1	Digital Electronics Principles This hands-on course familiarizes participants with the digital circuit configuration most frequently used in industrial and utility equipment today. Topics include an introduction to digital electronics, digital logic gates, and logic operators.
TEC200-1	Effective Technical Writing: A 3 Step Process This course is designed to assist participants in career development by addressing the unique demands placed on technical writing. This course teaches the technique in a three-step process.
0396-1	Electrical Codes and Standards The ability to reference and interpret electrical codes is a critical skill for electricians and engineers. Participants in this course gain a clearer understanding of the 2002 National Electrical Code and the NFPA-79 Electrical Standard for Industrial Machinery.
1083-1	Electromagnetic Compatibility Engineering This course covers the practical aspects of noise and interference control in electronic systems. Emphasis is on cost-effective electromagnetic compatability design and the importance of the system approach early in the design of electrical equipment.
1084-1	Electromagnetic Compatibility of PC Boards This course covers the fundamental principles involved in typical grounding and shielding problems to printed circuit board design and layout. The course focuses on proven techniques that result in PC boards with minimum susceptibility and emission.
2085-1	Engine Control Fundamentals This course provides discussions of process control terminology, use of block diagrams, control methods, descriptions of control modes, and controller tuning techniques.
0336-1	Engineering Testing for Technicians When conducting engineeering tests, statistical data and test data must be applied, interpreted, and communicated. This course describes typical statistical methods used by engineers.
2008-1	Essential Skills for the Effective Supervisor Are you new to a leadership position? Learn the skills you need to effectively manage and supervise employees in this course.
BC03-1	Exercising Influence Today, the name of the game in any organization is influence. Real influence means actually affecting the course of events in your organization regardless of your positional power.
9000-1	Experiential Teambuilding
1010-1	Failure Mode & Effects Analysis Participants in this course learn how to perform sample design and process FMEAs. Techniques such as storyboarding, block diagrams, designed experiments, and fault tree analyses are taught.
BC07-1	From Conflict to Consensus Conflict can create problems in work productivity and alignment, or it can be used positively to take advantage of diverse perspectives and promote creativity and innovation.
9116-1	Generators and Voltage Regulators This course provides a practical working knowledge of electrical power generators and their associated voltage regulation systems. The concentration of the course is on large utility equipment and back-up emergency generator units, but the application also applies to smaller (under 500kW) equipment.
1085-1	Geometric Dimensioning & Tolerancing Application This course assists engineers in accurately transferring geometric dimensioning requirements to practical applications. Topics include philosophy of dimensioning, advanced dimension concepts, dimensioning applications, and part processing.
0280-1	Geometric Dimensioning and Tolerancing: Overview Increasing demand for world-class products requires that design requirements be uniformly interpreted and understood. This course provides an overview of geometric tolerancing and how it complements conventional tolerancing.
0281-1	Geometric Dimensioning and Tolerancing Product engineering drawings are the primary means of communicating design requirements and true functional limits of acceptable part geometry. This course provides participants with opportunities to convert design requirements into symbol form and to perform geometric tolerance calculations.
0588-1	George Box's Design of Industrial Experiments This course was designed by George Box, a world-famous statistician with extensive industrial and research experience. Emphasis in this course is on graphics rather than numbers.
BC04-1	Global and Virtual Teams In the 21st century, the concept of "place" is fast disappearing. The worldwide web is spawning global work teams that cross all sorts of geographic and cultural boundaries.
1082-1	Grounding and Shielding Electronic Systems This course covers the fundamental electromagnetic compatibility principles involved in typical grounding and shielding.
8913-1	HVAC Fundamentals and Testing This course provides information on basic air laws, application information, and the refrigeration cycle, as well as practical knowledge of the various types of instrumentation used in HVAC testing.
8908-1	Hydraulics and Pneumatics Fundamentals This hands-on course provides participants with an excellent understanding of the principles of hydrostatics and hydrodynamics, which serves as the foundation for hydraulic and pneumatic systems component function and operation.
0232-1	Industrial Hydraulics Fundamentals The application of hydraulic fundamentals as they apply to hydraulic systems is the basis for this course. The course uses component cutaways and tabletop trainers to teach the details of hydraulic construction and operation.
0386-1	Industrial Pneumatic Fundamentals This course provides insight to pneumatic theory, controls, components, and logic applications. Hands-on training is accomplished through the use of component cutaways and tabletop trainers.
8202-1	Instructional Design and Development Basics This course is designed to use the "5Ps" of instructional design: probe, plan, prepare, and prove/improve to lead participants through a sound instructional design process. In addition, participants will have an opportunity to apply the lessons learned in class to a real-life project.
8207-1	Instructional Tools and Techniques This course is designed to provide participants with classroom presentation techniques. Key topics include adult learning, using visual aids, managing the environment, reading your audience, delivery techniques, question-and-answer techniques, handling difficult situations, and motivating the audience.
8708-1	Instrumentation and Controls Overview This course is designed to provide engineers, operators, and technicians with a fundamental understanding of the principles of process measurement and control instrumentation.
BC01-1	Intelligent Risk Taking Today's rapidly changing business environment challenges us to make highly risky decisions more quickly than ever. Innovation and entrepreneurial activities always require risk.
1097-1	International Plumbing Code Overview This course provides participants with an overview of the National Plumbing Code, its application, and how to use the book. State plumbing codes, as well as backflow prevention/cross-connection control, will be addressed.
8601-1	ISO 9001:2000 Internal Auditor Training This course is designed to provide personnel with an understanding of the ISO 9000:2000 Series Quality Standards and the skills needed to effectively audit a quality system.
1037-1	ISO 9001:2000 Management Overview This overview gives a description of the standards for quality systems as they relate to the continuous improvement process and provides a brief history of the ISO 9000:2000 series of standards.
9957-1	ISO Transition Training for Auditors With the publication of the final ISO 9000:2000 series of standards, all Registrar Accreditation Board (RAB) certified QMS auditors are required to complete a RAB-approved ISO Transition Training course in order to retain their certification. This course is specifically designed to meet this requirement.
9994-1	ISO/TS 16949: 2002 Internal Auditor Training The ISO/TS 16949:2002 standard defines global quality system requirements for the automotive supply chain. This course provides participants with an understanding of ISO/TS 16949:2002, and explains how to perform an internal audit to verify their organization's compliance with ISO/TS 16949:2002.
9961-1	ISO/TS-16949:2002 Management Overview ISO/TS 16949: 2002, the new ISO Technical Specification for the automotive industry, defines global quality system requirements for the automotive supply chain. This course is designed to help participants understand the requirements of the Technical Specification and help their organization prepare to meet these requirements.
18011-1	Learner-Centered Instructional Design
9844-1	Maintenance Planning: Moving from Basics to Real Payback This workshop is designed to enable participants to develop an effective maintenance plan for their facility, permitting scheduling to manage equipment assets and minimize downtime.
9733-1	Managing Individual Performance
0659-1	Managing Stress and Change Is stress negatively impacting morale and employee enthusiasm in your organization? This course teaches individuals how to reduce and manage the causes of stress.
2001-1	MBTI and Teams
14654-1	Measurement Systems Analysis - Gage R&R Measurement systems are used in industry to determine whether parts are within specifications and to provide data about the production process. The purpose of measurement systems analysis is to determine the accuracy of the measurement systems used.
1008-1	Measurement Systems Fundamentals The optimal use and analysis for traditional linear gages and gaging systems requires knowledge of measurement system principles as they apply to product design and manufacturing.
0796-1	Meeting Techniques for Team Leaders and Facilitators Are you responsible for facilitating interactive, participative meetings? Learn the skills you need to lead a group through problem solving, strategic planning, decision making & project planning in this interactive hands-on course.
9995-1	Mistake Proofing for Engineers This course provides participants with the necessary skills to identify and eliminate mistakes before they become defects.
9997-1	Mistake Proofing For Operators This course provides participants with the necessary skills to identify and eliminate mistakes before they become defects.
13963-1	Mistake Proofing For Product Design This course provides participants with the tools and information to apply effective mistake proofing techniques to product design. This course teaches participants how to identify potential problems and how to design those failure modes out of the product.
8807-1	Motors and Motor Controllers This course covers AC and DC motor theory including polyphase induction motors, synchronous motors, motor control center construction, controller fundamentals, circuit design, reduced voltage starters, solid-state controllers, variable frequency drives, and programmable logic controllers.
9960-1	Myers Briggs This course is designed to use the Myers Briggs assessment instrument that provides a straightforward path to self-understanding. This process is non-judgmental, widely used, and well researched.
10923-1	National Electrical Code Update The ability to reference and interpret electrical codes is a critical skill for electricians and engineers. Participants in this course gain a clearer understanding of the revisions to National Electrical Code from the latest cycle.
1001-1	Negotiation Techniques Does the thought of engaging in negotiations leave you weak in the knees? Learn the skills you need to effectively and confidently negotiate in this interactive, hands-on course.
0665-1	One-on-One Communication Skills This course is designed to teach participants to express themselves clearly, concisely, and persuasively in one-on-one situations. Skills learned include setting a communication goal, building trust, organizing one's thoughts, and using vocal qualities and body language.
0556-1	OSHA Electrical Safety Seminar Promoting a clear understanding of the basic industrial electrical safety guidelines and the OSHA requirements that are governed are the areas of focus of this course. Participants review the requirements and learn how to reference an OSHA 1910 Subpart S handout to look up specific questions that may arise on the job.
9996-1	Perfecting Business Writing Learn, practice, and perfect the principles of business writing in this hands-on, interactive workshop.
8909-1	Pipes and Pipefitting This hands-on course includes topics covering ASME codes, terminology, piping symbols, metallurgical properties of piping material, aspects of piping fabrication, installation of piping, removal of piping, and pipe systems.
2088-1	PLC-5 Maintenance and Troubleshooting This course provides electrical trades with an understanding of the programming, operation, and diagnosis of the Allen-Bradley PLC-5 programming controller family.
2299-1	PLC-5 Programmable Controllers for Engineers This course focuses on programming instructions and documentation used for machine control, data transfer, and data highway messaging on the Allen-Bradley PLC-5 programmable controller.
2087-1	PLC-5 Programmable Logic Controller (Advanced) This advanced course focuses on programming higher level instructions used for machine control, data transfer, and data highway messaging on the Allen-Bradley PLC-5 programmable controller.
0543-1	Power Distribution and Switchgear Maintenance Routine maintenance must be performed on distribution system switchgear. This course teaches participants the skills needed to work on low and medium voltage power systems.
9413-1	Power Transformer Maintenance and Testing This hands-on course covers the theory, operation, and maintenance of auxiliary power transformer equipment. Exercises include insulation testing, TTR, and oil testing.
9949-1	PPAP This course presents an overview of the PPAP manual and the auto industry common requirements for part approval of all production and service commodities, including bulk materials from internal or external suppliers.
9728-1	Practical Tools for the Practical Coach
9001-1	Predictive Maintenance Programs This course discusses methods of setting up a predictive maintenance program and the implementation and operation of the program.
2062-1	Preventing Premature Bearing Failure This course develops the participant's skills in diagnosing bearing failures, determining root cause of failure, and taking proactive steps to prevent premature bearing failure.
9806-1	Problem Solving and Decision Making This course is designed to provide participants skills to perform problem solving analysis, identify the true cause of problems, and apply effective decision making methods. This is a highly recommended course for participants who want to develop and enhance their problem solving, decision making, and planning skills.
0580-1	Process Control This course prepares participants to identify factors that effect process control equipment so that solutions to problems can be accurately formulated.
9814-1	Process Mapping and Improvement Strategies This course is designed to provide participants with the important skills of process mapping and apply it to improving the way work is done in your own organization.
8710-1	Process Measurement Instrumentation This hands-on course concentrates on the equipment associated with monitoring temperature, pressure, fluid level, and fluid flow, using measurement elements such as thermocouples, flow sensors, pressure sensors, level sensors, and associated equipment.
PSK276-1	Productive Presentations (2 Day Version)
17916-1	Productive Presentations Do you want to be perceived as a dynamic communicator? Learn the skills you need to clearly and confidently present your ideas in this intensive workshop.
17920-1	Productive Writing In today's business environment, the ability to craft a well-written letter, memo, e-mail, or report is crucial. Learn the technical skills you need to produce well-written business communications.
1031-1	Project Management: Tools and Techniques This course focuses on the key performance factors essential to successfully manage projects. Participants learn how to plan, implement, and close out projects through structured learning experiences and projects they bring to class.
8906-1	Pump Maintenance This course is designed to provide an in-depth perspective on repair, design, and operation of various pump types. Pump installation and alignment also will be covered.
8002-1	QS-9000 Documentation and Auditing This course stresses the importance of ensuring that a firm's QS-9000 procedures are sound before issuing them. The course teaches participants how to identify the procedures to be written, how to write them, and how to ensure that they all form a logical framework.
9998-1	QS-9000 Overview This course provides basic information on the QS-9000 quality system and its relationship with ISO 9000.
0598-1	Reading Engineering Drawings The skills required for reading product engineering drawings are the focus of this course. Participants learn how to interpret and use information on engineering drawings.
8902-1	Rotating Mechanical Equipment This hands-on course covers the mechanics and principles of the operation of various rotating machinery such as pumps, fans, blowers, and compressors.
8907-1	Shaft Alignment This hands-on course is designed to provide maintenance mechanics with an in-depth knowledge of shaft coupling alignment.
9830-1	Situational Leadership Fundamentals This course is designed to provide participants with a results-oriented training that discusses the fundamental knowledge and techniques essential for effective leadership. Participants learn to diagnose the abilities of others and to improve performance.
9975-1	Situational Leadership Fundamentals This course is designed to provide participants with a results-oriented, interactive video training that discusses the foundational knowledge and skills essential to effective leadership.
14144-1	SLC 5/04 Maintenance and Troubleshooting This course provides electrical trades with an understanding of the programming, operation, and diagnostics of the Allen-Bradley SLC 5/X programming family.
0270-1	SPC for Administrative and Support Applications How is statistical process control applied to administrative areas? What is the strategy and why does it work? In this course, the tools of SPC are covered in detail and practiced in realistic team exercises.
0422-1	SPC for Operators Participants learn the basic statistical concepts, what variation is, and how SPC works. The course then discusses histograms, process capability, and variable and attribute control charts.
0351-1	Statistical Analysis: Variation, Capability, Sampling, & Testing In this course, participants learn about product variation and its role in manufacturing, engineering, and reliability. Course content helps participants identify and control sources of variation, thus increasing customer satisfaction.
0352-1	Statistical Process Control (Advanced) Participants emerge from this course knowing what is beyond the basics of SPC, how advanced tools fit into the picture, and how to integrate the tools within the powerful framework of statistical problem solving.
1015-1	Statistical Process Control (SPC) Overview This course is designed to familiarize participants with SPC philosophy, methods, tools, and terminology. Topics include the definition of SPC, process variation, interpretation of control charts, capability studies, statistical printouts, measurement variation, and aids to decision making.
0544-1	Statistical Process Control for Short Runs SPC strategies, benefits, and applications to low volume manufacturing are the focus of this course. Participants learn how to use SPC tools when parts are made in small batches.
0282-1	Statistical Process Control Fundamentals Statistical Process Control Fundamentals introduces participants to the concept of variation and shows how to apply this concept for continuous improvement.
BC08-1	Strategic Thinking The dynamic and innovative organization requires leaders who can think strategically, who can make intelligent decisions based on new and emerging information while keeping the long-term vision in mind.
9414-1	Switchgear Maintenance This hands-on course covers low and medium voltage switchgear maintenance. Topics include molded case, low and medium voltage air, oil, gas, and vacuum circuit breaker construction, maintenance, and testing.
7144-1	Systematic Decision Making This course is designed to provide participants with a logical, step-by-step approach for systematic decision making.
7143-1	Systematic Problem Solving This course is designed to provide participants with a logical, step-by-step approach for systematic problem solving.
0536-1	Taguchi Experiments--Engineering for Quality The application of Taguchi techniques can improve processes and products by identifying parameters that lead to improved performance, reduced variation, and minimized cost.
1013-1	Taguchi Overview This course explains robust design, parameter design, tolerance design, and quality loss. These Taguchi concepts have become part of the language of modern engineering.
BC05-1	The Mastery of Change In need of sophisticated tools for leaders in organizations contemplating or experiencing significant changes.
COA100-1	The Practical Coach This course is designed to offer managers and supervisors coaching skills to expand their leadership flexibility and provides them with the tools needed to help employees and the organization achieve success.
18010-1	Time Management
1090-1	Troubleshooting This course provides skilled trades personnel with the opportunity to apply proven troubleshooting strategies and methodology. The seven-step troubleshooting method and the process of flowcharting are both introduced.
1093-1	Truck Talk Truck Talk provides participants with a review of basic truck terminology and the major components and systems of modern trucks. The course discusses basic principles of the internal combustion engine as well as other major vehicle components and systems.
2009-1	Unlocking Innovative Thinking Why do some people seem to have so much creativity? What's their secret? Unlock the secrets of creativity with Unlocking Innovative Thinking.
9029-1	Value Based Strategic Planning This course is designed to be company-specific which focuses on the participating organization or department's vision and goals, allowing participants to leave with a clear understanding of organizational goals as well as the steps agreed upon to achieve these goals.
8910-1	Valves and Valve Actuators This hands-on course covers valve construction, valve selection and applications, globe valves, gate valves, knife valves, ball valves, pinch valves, check valves, plug valves, butterfly valves, diaphragm valves, and relief and safety valves.
0392-1	Variable-Speed Drives This course provides participants with an understanding of power control devices, three-phase power converters, differences between various current-controlled drive static, pulse width method speed control modulations, and forced commutation.
9738-1	Writing For Action This course is designed to improve technical writing skills through prewriting, drafting, and revising. Emphasis is placed on planning and organizing ideas to produce documents that are clear, concise, and easily understood.
0538-1	Writing Technical Procedures This course is designed to teach participants to apply a systematic, timesaving approach to procedure writing. Participants learn how to write effective procedures and work instructions to improve accuracy and efficiency of performance.

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